First of all this is going to be long review so if you are dead serious about buying this product then only watch it. If you have checked the ratings of bajaao's customer care service and quality check online then for the most part it is bad. I strongly recommend you to not trust those reviews, like for real 1. First of all the customer service that bajaao has offered to me personally was unparalleled. I didn't find such caring executives on any online platform. Mandeep kalita is his name. I called him almost very day for a week to confirm is this product good enough for me and he wholeheartedly complied with me without even having any sort of frustration. Even after the order was dispatched he helped me with everything. So lucid explanation and truly a professional are the executives of bajaao. So customer care is a 5 star for me. 2. Most of the people don't realize that it's lockdown and shipping takes time during this period. When other big time market names stopped their services bajaao still continued their service. And most of the low rated online ratings that I have seen so far are because of delayed delivery. You have to patient with that. And to be honest that was only prior to the lockdown. Now it's all settled. I live in Assam and it took exactly 10 days for my guitar to reach me. So no problems on that part and it's not even bajaao's fault if the order is delayed, it's the courier service who are delaying not them. So my ratings for delivery service 4 stars. 3. About FENDER CD60V3. Looks beautiful, plays beautiful, made in Indonesia, everything is beautiful about this guitar, no second thoughts on that. A solid 5 stars 4. About the packaging Since my order had to travel a long way and was expensive so I ordered an extra packaging from them. I was charged 200 for that extra packaging. But the packaging was not worth 200. Only one complete sheet of bubble wrap was given and that too was placed above the main box in an unorganized manner as if it's free with the box. But the guitar came in perfect condition so can't complain. So my only request to bajaao is to improve your packaging quality. 2.5 stars out of 5 stars. So my over all experience with bajaao was really awesome. Customer care executives were so polite and gentle and the delivery was relatively fast as well. My only reason for writing this long review is to clear your misconceptions about bajaao. Have a great day������